Start with the content users need to get up and running: an onboarding guide, a help center for core workflows, troubleshooting guides, and FAQs. If your product has a public API, include an API reference and a developer quickstart.

Sonicar helps you prioritize what’s essential for launch, then expand your documentation as your product grows.

Yes. You don’t need to coordinate a writer, designer, video editor, and documentation developer separately. Sonicar brings writing, visuals, site development, and ongoing maintenance together under one contract.

Depending on your project scope, we can provide:

• Technical diagrams: Architecture diagrams, flowcharts, and process maps that make complex systems easier to understand.
• Documentation visuals: Custom illustrations, annotated screenshots, and GIFs that show users what to do.
• Walkthrough videos: Product walkthroughs and demos with AI voiceover.
• A Figma design system: Reusable components and visual guidelines for consistent documentation.
• Documentation sites: Design, development, and publishing for your help center or developer portal.
• AI chatbot integration: Connect your documentation to chatbots that help customers find answers.
• SEO and AEO optimization: Structure content for discovery through Google and AI answer engines.
• Ongoing maintenance: Keep documentation aligned with new releases, features, and version changes.

We agree on deliverables upfront, giving you one coordinated plan from first draft to launch and beyond.

Yes. We create Arabic and English documentation for products serving the MENA region and beyond. We also support right-to-left (RTL) layouts, helping users navigate Arabic content naturally while keeping terminology and structure consistent across both languages.

We work within your existing tools and workflow, with clear milestones and regular updates.

• Understand your product: We start with a kickoff, review your source materials, and explore key workflows.
• Agree on a plan: We define the documentation structure, priorities, and review process before drafting.
• Validate the details: We work with your product and technical experts to confirm instructions, examples, and terminology.
• Review together: Every deliverable is human-reviewed and shared with your team for feedback and approval before publication.
• Keep content current: For ongoing engagements, we update documentation as features, releases, and versions change.

You provide product expertise and approvals. Sonicar handles the documentation work from planning to maintenance.

We usually need:

• Product access: A staging environment or demo account is fine.
• Existing materials: Documentation, specifications, or recorded walkthroughs.
• API resources, if relevant: OpenAPI specifications or Postman collections.
• Brand guidelines: Your tone of voice, terminology, and design references.
• A review contact: Someone who can answer product questions and approve drafts.

After a short kickoff, we agree on priorities, share an outline, and begin writing. For qualifying scopes, your first draft can be ready in as little as one week.

The timeline depends on your API complexity, existing materials, design requirements, and review availability. Typical estimates are:

• Basic portal: 1 to 2 weeks. A focused setup with introductory guides, documentation for up to 20 endpoints, and a homepage.
• Mid-sized portal: 4 to 6 weeks. A broader API reference, developer guides, and portal design.
• Enterprise portal: 2 to 3 months. Extensive documentation, custom UI, multiple integrations, and more complex product requirements.

We confirm the timeline after reviewing your scope. For qualifying projects, the first draft can be ready in as little as one week.

Yes. Our FinTech work focuses exclusively on Sharia-compliant financial products and Islamic FinTech companies. We create product guides, API documentation, and technical specifications that make these products easier to understand and use.

We work with your product and compliance teams to validate financial terminology and product details. Our documentation follows your approved requirements; it does not replace Sharia or regulatory review.

We prepare and connect your documentation to AI support tools such as Intercom Fin, Freshdesk, or a custom chatbot. This includes organizing content, clarifying answers, and configuring supported connections where needed.

The goal is simple: help users find relevant answers without waiting for support. Results depend on your content quality, chatbot setup, and the questions your users ask.

Docs-as-code means managing documentation like software: writing content in Markdown or MDX, tracking changes in Git, and publishing through automated workflows.

Yes, we use this approach when it fits your team’s setup. It makes content easier to review, lets developers contribute through familiar tools, and helps keep documentation aligned with product releases.

Timing depends on product complexity, the information available, and the level of detail required. Typical estimates are:

• Mobile or web application: 1 week. Business requirements and supporting workflow diagrams.
• SaaS & B2B product: 2 to 3 weeks. Detailed specifications, user stories, acceptance criteria, diagrams, and wireframes.
• Enterprise product: 8 weeks or more. Broader requirements, system specifications, operating procedures, and process documentation.

We agree on deliverables and milestones before work begins. Scope is based on what your team needs, not a target page count.